In this episode of Raising the Roof, the topic on the table is customer service. Listen toNick Atkin's conversation with expertsJo Causon, CEOInstitute of Customer ServiceandRichard Beevers, DirectorCustomer Plus as the trio talk about customer expe

In this episode of Raising the Roof, our host Nick Atkin is joined by Kate Henderson Chief Executive of the National Housing Federation and Steve EllardYorkshire Housing's Director of Assets and Sustainability, to talk about our role in tackling the cli

In this episode of Raising the Roof, we take on regulation in social housing. Nick Atkin is joined by Gavin Smart, CEO at Chartered Institute of Housing and Laura Magezi, Policy Leader at National Hou

In this episode of Raising the Roof, Nick Atkin is joined by Professor Cary Cooper a world leading expert on wellbeing and 50th Anniversary Professor of Organisational Psychology and Health, and Marie

In this episode of Raising the Roof, were joined by Suresh Lal from Odgers Interim, James Leighton from Andersen James Group and Yorkshire Housing's Sarah Hutchinson to discuss how to attract new talent and retain the best people.Find us:Website: www

In this episode of Raising the Roof, we’re joined by Lucy Malarkey, Managing Director of Women in Social Housing (WISH) and Akin Thomas, CEO and Founder of AKD Solutions to discuss equality, diversity

In this episode of Raising the Roof, we answer some heavy questions on social housing stigma and reputation. Our CEO and host Nick Atkin is joined by Inside Housing's Martin Hilditch, HQN’s Alistair M

This episode covers flexible working, the four-day week trial, Elon Musk’s controversial email to employees and workplace wellbeing. Our CEO Nick Atkin is joined by Jenny Hill, Founder and Director of

In this episode of Raising the roof, we zoom in on modern methods of construction (MMC) and how they could help solve both the climate and housing crisis. Our CEO and host Nick Atkin is joined by Rosi

In this episode of Raising the roof we focus on the importance of branding and getting your messaging right. Our CEO and host Nick Atkin is joined by Asif Choudry, Sales and Marketing Director at Reso