About: being pulled away from work into other tasks; BC3's goal to help make it better to work with clients; advice from Kathy Sierra (http://seriouspony.com/blog/) on helping users kick-ass; teaching when you're not the expert (i.e. Highrise users are sales people, but Highrise employees are not) And a lot more... Please subscribe to our channel! We - Jason Fried and Nathan Kontny - make new videos every day about the challenges we have and things we learn about product development and running a business. 

https://www.youtube.com/channel/UCDvHTqzl1H6j9JKHiQZn4Cw

Twitter:
https://twitter.com/jasonfried
https://twitter.com/natekontny

Products: 
http://basecamp.com
http://highrisehq.com

Blog:
https://signalvnoise.com/
http://ninjasandrobots.com/

Instagram:
https://instagram.com/jason.fried
https://instagram.com/imn8