Join Jocelyn Chong, the resilient banking industry leader turned emotional health advocate, as she challenges leaders to prioritize self-care, embrace vulnerability, and navigate the central conflict of balancing achievement and well-being on their path to enhanced leadership effectiveness.

Nourish your body and mind with good sleep, nourishing food, and healthy habits. Take time to rest, play, and connect with your loved ones. Remember, life is short, don't take things too seriously. - Jocelyn Chong

In this episode, you will be able to:

• Discover why caring for your own emotional well-being can be a game changer for effective leadership.
• Uncover the keys to outstanding communication within your diverse team.
• Realize the vital role of stepping beyond your comfort zone in both your personal and professional evolution.
• Grasp the significance of keeping pace with our changing world through continual learning and adaptation.
• Recognize the impact that a strong network of mentorship and support can have on your leadership journey.

My special guest is Jocelyn Chong, an accomplished business growth mentor and coach from Australia. Having started her journey in Malaysia, Jocelyn brings a profound understanding of multicultural intricacies to her work. With over two decades of experience leading distinguished teams in banking and finance, she has honed her skills in establishing effective communication across different cultures. Her diverse background combined with her expertise in infusing spirituality within business nurtures her success as a four-time #1 international bestselling author, keynote speaker and certified life coach.

The resources mentioned in this episode are:

• Connect with Jocelyn Chong: Reach out to Jocelyn Chong on her website or social media platforms to learn more about her coaching and mentoring services. On Instagram or LinkedIn
• Seek out a mentor: If you're a team leader or aspiring leader, find a mentor who has experience in your field and can provide guidance and support.
• Join a support network: Look for a network or community of like-minded individuals who are facing similar challenges in their leadership roles. This can provide a valuable space for sharing ideas and gaining insights.
• Utilize Ed's Profiling: Consider using Ed's Profiling or a similar tool to better understand your own behavior and communication style, and how to effectively engage with team members who have different strengths and communication styles.
• Prioritize self-care: As a leader, it's important to prioritize your own emotional, mental, spiritual, and physical health. Invest in self-care strategies that will support your overall well-being and enable you to better serve others.
• Take uncomfortable actions: Remember that growth often happens outside of our comfort zones. Embrace discomfort and take risks in order to achieve your dreams and reach your full potential.
• Simplify communication: When leading a diverse team, strive to

Your dreams are always on the other side of the spectrum where it's uncomfortable. When we can think about that zone, you will always get closer to your dreams when you do uncomfortable things. - Jocelyn Chong

The key moments in this episode are:

00:00:00 - Introduction,

00:02:59 - Adapting to a New Country,

00:07:46 - Overcoming Obstacles,

00:12:33 - Connecting with Others,

00:15:57 - Becoming a Strong Leader,

00:18:05 - Importance of Self Leadership,

00:19:30 - Rest and Renewal,

00:23:40 - Finding Balance and Enjoyment,

00:26:24 - Positioning for the Future of Work,

00:31:57 - Leading Ourselves and Others,

00:34:52 - Final Thoughts and Call to Action,

00:35:33 - The Importance of Sharing,

00:35:54 - Wrap-up and Reflection on Jocelyn's Insights,

00:36:51 - Applying Jocelyn's Advice,

00:37:42 - Social Media Interaction,

Invest in your own self-care strategies as a leader, prioritize your emotional health, mental health, spiritual health, and physical health. The more you invest in yourself, the more you can give to others. - Jocelyn Chong

Timestamped summary of this episode:

00:00:00 - Introduction,

Host Lori Adams-Brown introduces the guest, Jocelyn Chong, who is a business growth mentor and coach. They discuss the importance of emotional health and happiness in the banking and finance industry.

00:02:59 - Adapting to a New Country,

Jocelyn shares her experience of moving from Malaysia to Australia and the challenges she faced in adapting to a new culture and working environment. She emphasizes the importance of building a support network and seeking understanding of different cultures.

00:07:46 - Overcoming Obstacles,

Jocelyn talks about the obstacles she encountered as a 17-year-old in a new country, including building self-confidence and adapting to a different working culture. She highlights the importance of communication and simplifying it across different cultures and age groups.

00:12:33 - Connecting with Others,

Jocelyn emphasizes the need to connect with the heart and soul of individuals in order to make a difference and touch more lives. She encourages leaders to prioritize their own emotional health and seek support from mentors and networks.

00:15:57 - Becoming a Strong Leader,

Jocelyn advises team leaders to seek mentors and build relationships with successful leaders who can provide guidance and support. She also suggests finding a support network of peers facing similar challenges and utilizing their insights and strategies for success.

00:18:05 - Importance of Self Leadership,

Self leadership involves working on our emotional health and taking responsibility for our own personalities and communication. Leaders set the tone and need to prioritize rest and renewal to be effective.

00:19:30 - Rest and Renewal,

Taking care of our physical and mental well-being is crucial. Good sleep, nourishing food, and regular breaks contribute to making sound decisions, fostering creativity, and maintaining overall health and happiness.

00:23:40 - Finding Balance and Enjoyment,

It's important not to take life too seriously and to make time for laughter, play, and quality time with loved ones. Taking breaks, practicing meditation or yoga, and exploring new activities can bring joy and rejuvenation.

00:26:24 - Positioning for the Future of Work,

The future of work will be heavily influenced by digital aspects, such as AI. However, human qualities like empathy, compassion, and creativity cannot be replaced by robots. Embracing change, unlearning old patterns, and being open to new opportunities are key for career success.

00:31:57 - Leading Ourselves and Others,

Practicing self-leadership and embracing individual differences allows leaders to create an inclusive and innovative environment. Mentoring, having a growth mindset, and valuing human connection are essential for navigating the future and making a positive impact.

00:34:52 - Final Thoughts and Call to Action,

Jocelyn expresses gratitude for being on the podcast and encourages listeners to share the podcast with others who could benefit from it.

00:35:33 - The Importance of Sharing,

Jocelyn emphasizes that we get better together by sharing what has helped us and encourages listeners to share the podcast with those who need encouragement or a boost.

00:35:54 - Wrap-up and Reflection on Jocelyn's Insights,

Lori praises Jocelyn's perspective and applauds her ability to focus on emotional health in the banking and finance industry. She encourages listeners to reach out to Jocelyn for coaching and to follow her work.

00:36:51 - Applying Jocelyn's Advice,

Lori advises listeners to choose one key takeaway from the conversation and implement it in their lives over the next 30 days. She also encourages listeners to join the Difference Makers community and stay engaged with exclusive content.

00:37:42 - Social Media Interaction,

Lori invites listeners to share pictures of themselves listening to the podcast and tag the show on social media. She also mentions the various social media platforms where the show can be found and encourages engagement in the Difference Maker community.

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