The Business of Social Games and Casino

The Business of Social Games and Casino


Lifetime Value Part 30: Why clumpiness should be one of the KPIs you focus on

September 05, 2021

Key takeaways

We normally focus on analyzing recency, frequency and monetization of the customer but by adding a new KPI, clumpiness, we get a much better understanding of their expected value.
Clumpiness refers to the fact that people buy in bursts an