The Business of Social Games and Casino
How to manage your customer service to have the biggest impact on your profits
September 05, 2021
Key takeaways
Data shows that trying to create an exceptional customer experience has virtually no impact on loyalty and engagement, however, reducing the effort the customer must exert does improve loyalty,
The best way to measure this effort is CES s
How to succeed in the mobile game space by Lloyd Melnick. Lloyd is a serial builder of businesses (senior leadership on three exits worth over $700 million), successful in big (Disney, Stars Group, Zynga) and small companies (Merscom, Spooky Cool Labs) wi
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