Retail Rendez-Vous

Retail Rendez-Vous


Episode 3: Why Returns Matter – Reverse Logistics, The Customer Experience, Cost Implications

June 10, 2021

In Episode 3 of Taking Stock: Talking All Things Retail, we explore:

How the returns experience is critical to customer satisfaction 
Creative ways brands are reducing the financial liability of returns
Accelerating refunds to loyal customers
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