UNTANGLEMENT
Your WHY: Meeting Customers Where They Are with Hide Horikoshi
EP #004: Dive into the world of untangling life's complexities with Mark Burke and his co-host on UNTANGLEMENT. In this episode, entrepreneur Hide Horikoshi shares insights from running Resurrection Movement Studio and Commotion Dance Program for nine years, to navigating challenges like COVID while striving to enhance their community. Join the conversation as they explore the lessons learned on this inspiring journey.
LISTENER TAKEAWAY
In our recent podcast episode, Mark and Hide stress the importance of delving into the "why" behind your actions and decisions, both personally and in business. Hide shares a personal anecdote about the inception of his business, Resurrection Movement Studio, where he reflects on the pivotal moment that spurred him to establish the studio. He emphasizes the significance of serving the community and leaving a positive impact before departing the United States. This initial "why" served as the cornerstone for his business and guided his decisions over the years.
Hide's experience underscores the importance of having a clear purpose or motivation driving your actions. Understanding the "why" can offer direction, motivation, and a sense of fulfillment in personal and business pursuits. It can help maintain focus on goals, make meaningful decisions, and navigate challenges with resilience.
Furthermore, the hosts delve into the concept of unreasonable hospitality. They share examples of businesses going above and beyond to meet customers' needs, showcasing a deep understanding of their perspectives and creating memorable experiences. This level of attention to detail and empathy stems from a genuine desire to serve and connect with the community.
By paying attention to the "why" behind your actions and decisions, you can align your efforts with your values, mission, and the needs of those you serve. Whether in business or personal life, understanding the underlying motivations can lead to more purposeful and impactful outcomes. It allows you to build authentic connections, foster trust, and create a positive impact on those around you!
TIMESTAMPS
[00:02:17] Dance as a Play on Words.
[00:07:47] Adapting business during COVID.
[00:09:15] Outdoor Recital Challenges.
[00:14:33] Challenging traditional restaurant rules.
[00:16:40] Competition in subjective sports.
[00:22:06] Word choices matter for inclusivity.
[00:25:36] Dream Weavers in hospitality.
[00:29:26] Support for small businesses.
[00:35:22] Perspective and reality.
[00:36:50] Overcoming hardship and finding purpose.
[00:41:05] Unreasonable hospitality in businesses.
[00:44:55] High-impact learning experiences.