Kara Ronin says the way we interact with others in business is perhaps the most critical area of focus for any professional. But it’s also the area many of us neglect the most. We often think about how to improve our technical skills, but, at the end of the day, what’s going to make you stand out when you interact with a client is your level of social skills. Kara says those soft-skill elements that people rarely think about can be critical to your overall business success.