My guest today has a passion for pushing the boundaries of the customer experience and a keen eye for unlocking and maximizing the true potential of a workforce.  Scott Roth, is Chief Customer Officer at Beamery, the leader in talent lifecycle management.

Today’s episode is very special for Shawn because his daughter attended Camp Kesem, a camp founded to help children through and beyond a parent’s cancer, put on by the incredible organization led by today’s guest. Kesem is a nonprofit that works with kids

We are deeply rooted in human-centered design. That starts with showing empathy and having a design that is inclusive. As a society we have to learn how to empathize instead of sympathize. Our guest today understands this all too well. Today's special gue

Ever wonder what exactly does a Chief Marketing Officer do? How do they define their role as a storyteller and as an engine of growth? How do they create culture centric lifestyle brands? Today’s special guest, Marisa Thalberg answers all these questions

Innovation is at the forefront of our success. It affects every aspect of our lives be it health, agriculture, transportation, or technology. The human mind is curious by design and our desire to seek out better, more efficient solutions to our everyday p

What does it mean to be successful at marketing? How do you run a successful marketing campaign? Companies spend millions of dollars trying to find answers to these questions. Many regard the whole concept of marketing campaigns as dark magic. In reality,

Experience is everything and it is a well-known fact that healthcare experiences can be absolutely horrendous at times. There is an ever-present need for all aspects of the healthcare Experience Ecosystem™ to work in sync with one another as our guest on

As consumers, we rely heavily on our experiences when determining whether a product, place or service is good or bad. By creating positive experiences, brands can really establish themselves in their target niche. One way to go about it is by creating spe

What does it mean to use tragic circumstances as a means to serve others?   How can men take the fear, uncertainty, and vulnerability that often accompany their darkest moments and turn it into a chance to connect with others and free themselves of the so

What does it mean to optimize to embrace a customer-obsessed mindset in your company?  While many corporations spend money and time focused on maximizing profits alone, is it possible to focus on creating a positive customer experience while producing a p