Supermarket & Retailer
Supermarket & Retailer presents: Aki Kallitakis - What's the big deal about customer care?
Aki Kalliatakis is a client service guruThe writer of "Delight your customers" in Supermarket & Retailer1:38 Is customer care important? Isn't it a lot of effort for very little result3:34 Does customer care cost a lot?5:52 What can people do to get c