It doesn't take a genius.
Locate yourself in the Customer Experience Death Spiral®
October 01, 2024
Mike has been noticing a trend ... and after some research, he has realized: We are all doomed. The Customer Experience Death Spiral has come.(Unless we break out of it, that is--listen in for some tips.)Interested in coaching or training on these topi
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
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