Every death investigation presents unforeseen and unpredictable issues and complications. Each requires immediate, but considered decision making to restore order and safety, preserve the crime scene(s), summon the needed practitioners to assist, all the while keeping out those folks that aren’t central to the investigation. Only then can the next steps be determined and prioritized to move the investigation forward.

In this episode we return to the scene of the mass murder in Wakefield MA on 12/26/2000. Jordan and Bill discuss the difficulties of managing a large-scale investigation made more complicated by environmental and logistical issues that resulted in heartbreaking and less than optimum results. 

The topic of crisis leadership is also examined as Bill speaks to the extraordinary personal and professional response to the tragedy by the executive team at Edgewater Technology. It is a story of care and compassion that should serve as a benchmark for all businesses to follow.