This week, Kathy talks franchising south of the border with Sergio Carvallo. He is the president of Boston´s Pizza Mexico, Canada’s number one casual dining restaurant. Since 2015 he has been responsible for developing the brand in Mexico through the franchising model, providing support to BP franchisees across the country. From business development, supply chain, marketing and operations to training, he guarantees consistency and the best customer experience to Boston’s Pizza fans. Sergio holds a Bachelor of Science in Engineering from Universidad Panamericana, a Marketing Executive Degree from ITAM, and an MBA from Georgetown University. He has more than 30 years of experience with Fortune 500 companies including Nestle and 3M. He was also responsible for providing access to highly recognized hospitality programs to Universidad Del Valle de Mexico’s students, part of the Laureate education network. His passion for the restaurant industry and people has led him to hold franchising positions at YUM! managing over 150 KFC and Pizza Hut restaurants as well as Boston’s Pizza. Sergio is married with two daughters and lives in Mexico City.