Growing Your Dental Business Show

Growing Your Dental Business Show


Profit Margin Makeover: Transforming Treatment Acceptance

August 21, 2025

Welcome back to another episode of Growing Your Dental Business! In today’s episode, host Jacquelyn Hurley is joined by Sophia Dunkley, a trailblazer in dental practice coaching with over 25 years of experience. Sophia is known for her innovative strategies that transform dental office dynamics and increase profitability through improved case acceptance, leadership, and patient engagement.


Sophia takes us through her journey into dentistry, sharing how she started from working in a dental office to becoming a certified leadership coach and trusted speaker in the industry. She also walks us through her approach to coaching dental practices, emphasizing the importance of people, processes, and profitability.


Throughout the episode, Sophia covers key topics such as:


  • How to create strong leadership and communication within a dental team
  • Tips for improving patient scheduling and ensuring treatment plan commitment
  • Strategies for boosting profitability by optimizing case acceptance and implementing effective revenue-cycle management


Additionally, Sophia shares her expertise on leadership assessments and how they can help dental leaders improve their effectiveness and create a thriving, patient-first culture.


Special Call-to-Action:


Are you ready to improve your practice’s profitability and leadership? Visit The Practice Navigator to schedule a complimentary discovery call with Sophia Dunkley. Or text eAssistRCM to 3475779102 to get started!


Sponsored by eAssist Dental Solutions:


If you’re looking for a way to streamline your practice’s billing and optimize cash flow, eAssist Dental Solutions can help! Their team of experienced dental billers is here to support you by submitting clean claims, reducing denials, and ensuring your practice stays financially healthy. Visit DentalBilling.com to learn more.


Join us for this insightful conversation and gain valuable tools to elevate your practice to new heights!