Sean is joined by Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow.Together, they cover:What is “governance” and why is it so important?The biggest challenges to implementing

Get insights into the latest tech developments around automation and AI. This week, were talking about: - The Top 10 AIOps Platforms - 6 Misconceptions about AIOps, Explained - The Road to AIOps for

Get insights into the latest tech developments around automation and AI. This week, we’re talking about: - The Top 10 AIOps Platforms - 6 Misconceptions about AIOps, Explained - The Road to AIOps for

Sean is joined by Dan Williams from Windward Consulting to cover all the aspects of vulnerability management. Sean and Dan cover: The process of detection/isolation/resolution/action/analytics Why it

Sean is joined by Dan Williams from Windward Consulting to cover all the aspects of vulnerability management. Sean and Dan cover: The process of detection/isolation/resolution/action/analytics Why it

Sean is joined by Dan Grady. Dan is the Product Manager for In-Platform Process Mining at ServiceNow. Dan has over 25 years of experience primarily in the AI, ML, and Analytics space, working for Serv

Sean is joined by Dan Grady. Dan is the Product Manager for In-Platform Process Mining at ServiceNow. Dan has over 25 years of experience primarily in the AI, ML, and Analytics space, working for Serv

IT data keeps expanding infinitely, like the universe. It can be overwhelming. Thankfully, AIOps capabilities offer a telescopic lens into observing and monitoring the IT expanse. Sean and Bill talk a

According to Zendesk, by 2022 about 90% of customer service requests will be handled by AI-enabled service desks. Conversational AI could be a game-changer not only for operational efficiency, but for

Sean and Bill share actionable tips and discuss trends in Artificial Intelligence for IT Operations and automation. This week, we’re talking about: Coming soon: Automation, integration & data correlat