This week, we’re talking about navigating big, transformational changes through the lens of an enterprise IT Ops team, with guest Andy Mann, CTO of video platform Qumu. So how is the role of IT ops shifting as organizations continue to pivot to the cloud? What was once a “behind the scenes” function is now often the face of the company to customers. When customers have a problem, they don’t care who your distribution platform is - they want answers. DevOps and IT Ops need to work closely to ensure that fixes get rolled out fast. Sean and Andy discuss the elements - from executive leadership buy-in to a total process overhaul to building observability into the product - that are vital to supporting that kind of paradigm shift. Find more about Windward: https://www.windward.com Find more about Qumu: https://www.qumu.com