On today's episode, Connor Swalm (CEO - Phin Security) delves into the fascinating world of Managed Service Providers (MSPs) and employee satisfaction with the insightful Wes Spencer, co-founder of Empath. They explore various strategies and perspectives on how MSPs can not only retain but also elevate their employees' workplace experiences.

Takeaways:

- Paying under the average salary but providing freedom and buy-in can lead to higher employee satisfaction.

- MSPs should adopt a college football team mentality, focusing on short-term excellence and career development for their employees.

- Transparency about opportunities within the company is crucial to retaining trust and engagement.

- Understanding and supporting employees' personal goals can enhance their professional satisfaction and commitment.

Connect with Wes on LinkedIn: https://www.linkedin.com/in/wesspencer/

Empath Website: empathmsp.com 

Connect with Connor on LinkedIn: linkedin.com/in/connor-swalm/

Phin Securities Website: www.phinsec.io