Understanding Users: The UX Podcast

Understanding Users: The UX Podcast


Latest Episodes

66. UX Brighton 2024 - Part 1: How can we reduce UX industry anxiety about AI? - Danny Hope, Curator @ UX Brighton
October 23, 2024

"What we're aiming to do is answer the question, what do UX practitioners need to know about AI? I want to reduce people's anxiety in the same way that my anxiety has been reduced by confronting the the subject...I'd really like people to leave the confer

65. What do design teams need to consider when developing products for international markets?: Chui Chui Tan
July 10, 2024

Join me chatting with author and cultural expert Chui Chui Tan around researching and designing products for international markets. What do design teams need to consider to ensure the best cultural fit and customer uptake for what they're building? How ca

64. Quantitative research: What are the pitfalls and benefits for product teams?: Ben Dressler @ Freelance Product Insights Researcher
May 16, 2024

"The only reason I sometimes shy away from the words 'qual' and 'quant' is I think they present this dichotomy that is not the full truth, right?I think people then start to think 'qual' means talking to people about fuzzy feelings and doing personas, wh

63. Researcher Burnout: What is it? How do you spot the warning signs? And what can you do about it?
April 12, 2024

Tina Lickova is an independent researcher and service designer. She is also host of the excellent UX Research Geeks podcast.In this honest and candid episode, Tina talks with me from personal experience about professional burnout working as a researcher

62. How do you uncover the most compelling insights when interviewing your users?: Author Steve Portigal
March 04, 2024

Steve Portigal is an experienced user researcher who helps organisations to build more mature user research practices. He is principal of Portigal Consulting, and the author of two books: Doorbells, D

61. What exactly is ’ResearchOps’? How can it help organisations to support research teams to understand their users better?: Julian Della Mattia @ Freelance ReOps Specialist
January 11, 2024

Julian Della Mattia is a UX Researcher specialised in Research Operations. He helps companies of all sizes build their user research practices from scratch.In this episode he explains the ResearchOps function, when and how it can add value to product tea

60. UX Brighton 2023 - Part 3: What did those attending UX Brighton 2023 take away from the event? - Attendees @ UXBrighton
December 13, 2023

This time I'm chatting with some of the attendees at UX Brighton 2023, themed around Creativity and Innovation. They share with me why they came to this year's event and what they have taken away from

59. How should design leaders recruit and manage teams working on AI-based products? Chris Reardon, former Head of Product Design, Responsible AI @ Meta (Part 4)
November 15, 2023

"I think because of the gravitas of what AI can bring to the world in terms of social impact leaders have to be extremely humble...As a leader in this space, you have to kind of understand that you're

58. How can UX designers and researchers safeguard their careers with the arrival of AI? Chris Reardon, former Head of Product Design, Responsible AI @ Meta (Part 3)
November 08, 2023

If I think about five years from now, I would say that UX as we know it today will be radically changed....Things that deal with rote tasks are definitely going to be something of the domain of AI in the future.... [but] I think the space that we [as des

57. What role will ethics play in designing and building AI-based systems? - Chris Reardon, former Head of Product Design, Responsible AI @ Meta (Part 2)
October 25, 2023

Design is really going to be the practice of ethics in AI...Designers bring into reality these esoteric concepts, and so while an ethicist sitting next to you is helpful in the sense that they can help you think about these things, the designer's role is