On this podcast episode, Travelers Institute® President Joan Woodward sat down with Bill Zielinski, SVP of Personal Insurance Product at Travelers, and Karen Eckert, SVP of Agent Distribution, Personal Insurance at Travelers. They explored trends, challenges and opportunities shaping the personal insurance landscape and the indispensable role insurance agents and brokers play in this rapidly evolving marketplace. Bill and Karen discussed evolving personal insurance risk dynamics in the context of the changing consumer and highlighted ways that agents, brokers and risk professionals can leverage technology tools and innovative solutions to meet those needs today and into the future.

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Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/