Julie Pankey is an internationally recognized spa director, spa consultant, and wellness tourism expert. With 30+ years of experience, Julie guides her clients to build wildly successful businesses. Consulting from a holistic standpoint allows Julie’s clients to be able to take a step back from working in their businesses so they can work on their businesses.

Tune in to hear how Julie got her start and worked her way up to where she is today. She also shares many lessons she has learned along the way.

We think this episode is extra special as Julie talks about the five numbers she believes every spa owner, director, and/or managing partner should be aware of. We chat about bottom line profit, how many new clients you should be bringing in, and what your retention rate should be.

From wanting to know your average ticket sale to your productivity rate. Two excellent key points you should be discussing with your teams. We get into it all today.

Massive shifts happen when Julie works with open-minded spa, hotel, and resort owners. Finding a healthy balance between the heart and brain of the business allows her clients to experience financial freedom, peace of mind, and the ability to explore passions that have taken a back seat for years, and we hope that happened by listening to this episode.

Did you love today’s show? We would love to know your thoughts! Head to Apple Podcasts to rate, review, and subscribe today! We would truly appreciate it.

ABOUT JULIE PANKEY
Julie enjoys giving back to her industry by serving on multiple spa and wellness boards. She also supports peers in the spa industry through her SpaHive community and sets new spa owners up for success through her Spa Professionals Academy.

CONNECT WITH JULIE

Instagram: https://www.instagram.com/jmpankey/

Facebook: https://www.facebook.com/JMPankeyPartners

Facebook Group: https://www.facebook.com/groups/TheSpaHive (free online Spa Growth Support Community)

LinkedIn: https://www.linkedin.com/in/juliepankey/

FREE Spa Health Calculator: https://www.jmpankey.com/get-a-spa-check-up/

CONNECT WITH EDGELESS BEAUTY PRO

Website: https://edgelessbeautypro.com/

LinkedIn: https://www.linkedin.com/company/edgeless-beauty-pro/

Instagram: https://www.instagram.com/edgelessbeauty_pro/

Facebook: https://www.facebook.com/edgelessbeautyprofessional