Are you a business owner looking to maximize the value of your enterprise and grow your client base? This episode of the Finish Big podcast offers actionable insights and practical advice to help you achieve your business goals.

This week's guest, John D. Hanson, an award-winning author and expert in customer service, shares his journey from zero LinkedIn contacts to over 30,000. John discusses optimizing client relationships, leveraging LinkedIn for networking, and the power of video content. Learn about his strategies for maintaining client engagement and his approach to customer discovery, providing a roadmap to enhance your business success.

Tune into the Finish Big podcast to hear John D. Hanson's expert tips on growing your business, engaging your customers, and maximizing your company's value. Don’t miss this opportunity to gain valuable insights from a seasoned professional.

Mark and John discuss:

• The importance of clients knowing all the services and solutions a business offers.
• Strategies to leverage existing clients and their networks for easier sales.
• The impact of optimizing LinkedIn profiles and consistent engagement for business growth.
• The effectiveness of video content in building trust and engaging potential clients.
• The five dimensions of customer experience from John's book, Fifth Dimensional Customer Experience.

Connect with Mark Dorman:

•  Succession Plus US
•  LinkedIn: Mark Dorman
•  LinkedIn: Succession Plus
•  Facebook: Succession Plus
•  (330)-416-9271
•  mdorman@succession.plus

Connect with John D Hanson:

LinkedIn: John D. Hanson

About our guest:

John D. Hanson is an award-winning author and customer experience expert. With three acclaimed books, including Wow Your Customers and Fifth Dimensional Customer Experience, he helps businesses enhance their customer engagement. A dynamic speaker and LinkedIn strategist, John shares actionable insights for business growth and client retention.