Season 4: Episode 25: AI and Chatbots – Beyond Scripted Response

A conversation with Bratton Riley, co-founder and CEO of CITIBOT

Bratton first appeared on Sharkbytes.Net in September 2020, when machine learning ruled the industry. Today, with AI on the rise, CITIBOT is now an industry leader. Learn how much has changed since then and how AI is playing a safe and meaningful role. As the son of longtime Charleston Mayor Joe Riley, Bratton was brought up in a family committed to public service. To this day Bratton continues in the family tradition as a civic and business development leader who maintains a passion for the betterment of our communities. Bratton brings a unique perspective to understanding issues facing local governments and the advantages and barriers to citizen communication.