how the f**k do you implement service ops?
Episode 7: Project management, perfecting processes
December 09, 2022
Phil and Ashley are joined by guest speaker Dawn Seymour, Digital Ops Product Manager at National Grid. This week we focus on project planning and phases - what they look like and user adoption. We also get to hear Dawn's perspective on overcoming challenges and getting to grips with the project.
In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations.
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