“Hidden at the heart of every challenge lies a game changing user insight that needs an empathic search.” In our season one finale we talk to Design Strategist Amrita Kulkarni on how journey mapping and pivotal user insights led to a lightbulb moment (lit

Why is it that 1 out of every 3 items we recycle in the U.S. is “contaminated” and ends up in a landfill? “It’s a marketing problem” says Tracy Bugh, founder of Recycle By City. Using her expertise in digital marketing and video, Tracy has created city-sp

Our guest today, Dr. David Russ, has created a revolutionary way to treat children with anxiety. Turnaround is a digital audio program for kids based on clinically proven cognitive therapy methods. In this episode “Dr. David” teaches us about the “nuts an

“We believe that racism and inequity have been designed and thus can be redesigned.” Our guest this week is Tania Anaissie, a founding creator of Liberatory Design which is a new practice of human centered design driving innovation for equity. As the Foun

Our first official episode! Today we are joined by Megan Burns, Founder and CEO of Experience Enterprises, about making big companies “less annoying”, customer anxiety and creating empathetic customer service organizations. Megan is on Twitter @MeganBurns

Join our hosts as they unpack and explore the ideas that guide our podcast. What types of digital experiences really matter when it comes to human beings and their flourishing? And how do people who want to create those kinds of experiences do it? Highlan

Join our hosts as they unpack and explore the ideas that guide our podcast. What types of digital experiences really matter when it comes to human beings and their flourishing? And how do people who want to create those kinds of experiences do it?