The hybrid office is not new. It existed long before the pandemic, but we've forgotten how poor the experience was for remote participants. We now have a chance to reinvent meetings so that all partic

Neil Miller is the creator of two podcasts that focus on what makes the modern workplace tick: The Digital Workplace and Work Minus. In my interview with Neil, you will hear five stories that he has h

Part 2 of our series on XLAs reveals 4 mistakes that enterprises make in rolling out an experience management program. Neil Keating, co-founder, and Chief Experience Officer of Bright Horse gives real

Are you considering rolling out an experience management program that uses XLAs to measure the happiness and productivity of your workers as they return to work? Wouldn't it be great to learn from the

Is it really possible to increase the level of diversity in your company's workplace while helping to end digital poverty? What do we mean by 'Digital Poverty'? Who is affected by it? In this episode

We normally equate blockchain with cryptocurrency. However, smart people around the world are devising new ways to use blockchain in increasingly clever ways. We discuss three of those applications in this podcast. Chris Blask,

Why do gig workers have access to services that most HR organizations don't provide? Discover three innovations that K2 Partnering Solutions has developed for its 500,000 gig workers that HR can emula

Are your employees looking for work elsewhere because of a poor technology experience? How can you really know what your workers feel about their work experience? Sami Kallio, CEO and founder of Happy Signals may have the answer – a clever,

What happens when you measure the experience of your employees and your customers? This is the 3rd in the series of episodes dedicated to understanding end user experience. In this podcast, Alan Nance (CEO and co-founder of CitrusCollab) shares some po...

What popular trend in IT works against a great work experience? Standardization. In its effort to create efficiency, it is also creating a bad work experience. How do we balance the IT cost savings that standardization brings with the desire to give em...