Letting Go: this week Sharon's playing with Transformers, breaking the rules and going to the bathroom ... centre, mainly without using a hairbrush as a hat, although it's a close-run thing. Ginette's feeling all-growed-up, smug about her spaces and happy Bournemouth Trainer Talk Local (virtual) went well, even if everyone did have to bring their own cake. In Top of Mind, we discuss how not all clients or suppliers are created equal and discuss what we can do about it. Unsurprisingly, part of the answer is to Trust the Process (she really should TM that ...). In other news, Jem's in danger of being stuck to the floor, Scamp's owner has got to 'that' age, we look forward to a new Leader in Bristol and discuss how giving learners choice will elevate your online course quality.