“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” – Charles Darwin

CRM (Customer Relationship Management) software is more important than ever before in today’s competitive business landscape. It can literally make or break the ability to close a sale. Given an ever changing market of CRM software options, choosing one can be a difficult and daunting task. Enter Chris Lee of Customer Systems, a consultant who helps companies big and small navigate the waters of CRM. You can connect with Chris at Facebook, Twitter, or LinkedIn.