Guest: Magnus Revang

Every year, Gartner unveils its Hype Cycle for Emerging Technologies report, spotlighting 25 pivotal technologies to keep a keen eye on. It is hardly surprising then that this year generative AI took center stage in the report as Gartner believes it will yield transformational benefits in the next two to five years.

Join us for a discussion with former Gartner Research Vice President and an award-winning product and thought leader in the fields of user experience (UX), AI, and Conversational Virtual Assistants, Magnus Revang, for a wide ranging discussion about the challenges in designing clever user experience and the innovations we have made, or can expect, with generative AI. 

Hosted by: Alexa Raad and Leslie Daigle.

Further reading:

• What’s New in the 2023 Gartner Hype Cycle for Emerging Technologies
  
  
• The Next Frontier of Customer Engagement: AI enabled Customer Service 
  
  
• What is Multi-Modal and Some Interesting Applications
  

The views and opinions expressed in this program are our own and may not reflect the views or positions of our employers.