Show Notes for Episode 18 - Running a SharePoint Support Service
A lot of us are involved in running and supporting SharePoint, be it as administrators, help desk operators, business analysts, or managers. It is our responsibility to make sure the platform is stable and provides full value to our users. To borrow a phrase, our job is to make sure SharePoint can be all that it can be. In Episode 18, Michael and Brian talk about some aspects of what's involved in all of this. What's our job look like? What's important? Why do we do it? Listen to the show for the SharePoint Sherpas' thoughts on what it's like to run a SharePoint support service.
Links from the show:

Microsoft StaffHub is now GA: https://blogs.office.com/2017/01/12/microsoft-staffhub-is-here/
End of Support for O365 ProPlus Office 2013: https://support.microsoft.com/en-us/help/3199744/support-for-the-2013-versions-of-office-365-proplus-ends-february-28,-2017
Public preview: Email subscription for Power BI report pages: https://powerbi.microsoft.com/en-us/blog/introducing-email-subscriptions-in-power-bi-stay-informed-when-it-matters
Forrester's Q4 2016 Enterprise Collaboration Wave report: https://reprints.forrester.com/#/assets/2/108/'RES131184'/reports
SharePoint Online Webhooks are now GA: https://dev.office.com/blogs/sharepoint-webhooks-is-now-generally-available-build-service-oriented-processes-in-sharepoint
OneDrive sync client now syncs SPO and ODB libraries: https://blogs.office.com/2017/01/24/onedrive-brings-new-file-collaboration-and-management-features-to-the-enterprise/
Event Hubs Dedicated Offering: https://azure.microsoft.com/en-us/blog/event-hubs-dedicated-offering/