The Founder and CEO of QBQ Inc., John Miller is a renowned keynote speaker, coach and author who is dedicated to creating outstanding organizations and people by making personal accountability a core value and eliminating blame, complaining and procrastination. As a writer, he has several popular books available including QBQ, Flipping the Switch, and Outstanding: 47 Ways to Making Your Organization Exceptional. As the father to seven, he also co-authored Parenting the QBQ Way with his wife Karen.