In this episode, we chat with Anne Miner who wrote and published the book The Bottom Line On Customer Retention: It Pays To Care.
Show notes at SheWroteABook.com/126 —————————————————————
BOOK SUMMARY — The Bottom Line on Customer Retention: It Pays to Care! reveals the secret to customer retention. Learn the three critical factors that play into customer retention, how to detect customers at risk and how to build competitor resistant relationships.
AUTHOR BIO — Anne Miner is President and founder of The Dunvegan Group, a full service marketing research firm established in 1987. She is an International Speaker and best-selling author with an MBA and she is a Certified Marketing Research Professional.
BUY HER BOOK — SheWroteABook.com/Author-126
#SheWroteABook126

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Feel good and make magic…
Lena Anani 
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