In this episode, we are joined by Olga Barone-Allan and Meliza Weiner of BESLER to discuss their experiences creating cross-functional initiatives to improve the revenue cycle. Highlights of this episode include: Working with a Chief Finance Officer (CFO) and Chief Information Officer (CIO) to establish cross-functional initiatives to strengthen revenue cycle. Creating tools to improve processes - key performance indicators, denial rates, unbilled charges, late charges. Overcoming objections and indifference to changes meant to improve processes. Advice on initiating cross-functional processes to improve revenue cycle.