“It didn't hurt before YOU drilled it!” - sound familiar?

Of course it does! It's such a real world WEEKLY dilemma for Dentists all over the world.

That heavily decayed and/or cracked molar was destined to start hurting the moment you touched it.

How should you handle these scenarios? How can you prevent them in the first place? What if you're patient is upset? 

To tackle this scenario I’m joined by Dr. John Swarbrigg and Dr. Neel Jaiswal – two of the nicest guys in dentistry!

How do we dodge the pitfalls before they even appear? The secret sauce lies in a personal and detailed consent process. Informed consent allows you to set expectations, which saves time, money, and ensures smiles all round. And hey, we also talk about mitigating situations when things go a bit wonky – because let's face it, we're all human!

If you’re in need of a new indemnity quote, use the link www.protrusive.co.uk/insurance to get £100 off with PDI (and see how much you save by moving away from traditional and out-dated indemnity agreements) Or if you’re after some informal advice, email Dr. Jaiswal at neel@professionaldentalindemnity.co.uk, or contact him on Facebook!

Highlights of the episode:

00:00 Intro

01:32 The Protrusive Dental Pearl

02:45 Dr. Jonathan Swarbrigg

05:50 Dr. Neel Jaiswal

07:17 Scenario: Painful Pulpitis after Treatment

08:31 ‘The 4 Rs’

13:13 Save on Dental Indemnity

14:23 Getting to know your patient

16:36 Consent process

21:15 Issues and complaints

25:59 Who foots the bill?

31:38 Final remarks

38:16 Outro