Process Breakdown Podcast (audio)

Process Breakdown Podcast (audio)


Latest Episodes

How Thimbleberry Financial Improved Its Employee Onboarding With Effective Documentation
April 29, 2022

As president and financial advisor at Thimbleberry Financial, Amy Walls leads a team of financial experts who help clients manage and grow their money for a purpose. Having standard processes is integ

How CFO Services Group Overcame Tribal Knowledge With Effective Documentation
April 29, 2022

Manny Cosme is the president and chief executive officer of CFO Services Group, a management accounting firm. Part of his responsibilities is to help small businesses streamline their bookkeeping and

Creating a Positive Work Culture to Promote Employee Retention
April 29, 2022

A  high level of staff retention enhances an organization’s capacity to accomplish its goals.  As a hospitality business consultant, Natalie DiBattista helps businesses to resolve the biggest challeng

Building a Culture of Innovation for Success
April 29, 2022

The culture of “staying in your lane” deprives people of the opportunity to reach their full potential.   As a business leader, David Brownlee avoids playing it safe by charging his team members to pu

How Preferred Home Services Scaled up by Streamlining Its Operations
April 28, 2022

As the marketing and customer experience director at Preferred Home Services, Katie Sullivan’s top priority is to create repeatable valuable experiences for their customers. Featured on the Inc 5000 l

Cultivating a Collaborative Culture to Achieve Common Goals
April 06, 2022

Organizational goals are more attainable when teams work together in one accord. As the chief operating officer at Frontpoint, a do-it-yourself home security system, Derek Carder set up systems to fos

Cultivating a Collaborative Culture in Your Team for Greater Success
April 06, 2022

Is your organization leveraging collaboration for success?  After joining a team of nine partners at AO, a full-service architectural services firm, Brendan Farrell’s top priority was to synchronize t

Driving Digital Transformation With a Data-Forward Approach
April 05, 2022

Are you running your business based on data or assumptions? A business that isn’t data-driven is vulnerable to risks. As the head of operations analytics at Calpine, an integrated energy company, Raje

Cultivating a Culture of Consistency in Operations for Continuous Improvement
April 05, 2022

The ability of medium- to large-size businesses to synchronize their operations gives them a competitive edge. As the chief operating officer at Studio Movie Grill, an experiential theater dining comp

Cultivating Healthy Relationships in Your Team for Collective Success
April 01, 2022

What are your employees saying about your organization? As director of operations at LCS, Jacob Harder understood that people are the greatest assets of any business. So, he created systems to help hi