Prime Partners Podcast

Prime Partners Podcast


Leveraging the Power of Financing in Your Service Department

December 18, 2023

In this episode of the Prime Partners Podcast episode, GoodLeap Managing Sr. Director of Business Development Chad Martin and Managing Sr. Director of Home Improvement Rick Cupples dive into the topic of "Leveraging the Power of Financing in Your Service Department."

In this engaging conversation, we explore the current consumer demand for financing and dissect how contractors are currently using financing - or not using it - on service calls. While financing might be more common in install and new system purchases, Chad and Rick share how important financing can be on the service side of your business and how to use it as a daily tool for both customer satisfaction and company growth.

Learn best practices for implementing financing in your service department, along with how to train your team to offer financing at every job, and discover the indirect benefits that can boost your business.

Chad and Rick also shed light on what sets GoodLeap's financing platform apart and how it facilitates service call financing, making it a game-changer for your business.

Don't miss this opportunity to gain valuable insights and learn how to harness the potential of financing in your service department.


Time Stamps

  • (03:10) - What is the consumer’s need for financing today?
  • (05:25) - How do most contractors use financing today, or do they?
  • (07:08) - Financing as a daily tool and the indirect benefits of financing
  • (10:28) - What are some best practices for implementing financing in the service department?
  • (15:05) - How GoodLeap provides training to support contractors in offering financing
  • (18:11) - What makes the GoodLeap platform unique?
  • (22:08) - What does the process look like for implementing financing on a service call?
  • (27:25) - Final thoughts