Over the course of the podcast I’ve spoken to people from two of the upstart ‘neo-banks’ – now it’s time for a different perspective on the banking industry. Today’s guest Antony Jenkins is the guy to get it from.

We’ve been covering this new guard of startup ‘challenger banks’ for a while now – so I had to talk to Deborah Keay, chief marketing officer at Starling Bank. Starling is one of four or five smartphone-only banks which offer a more intuitive,

There’s not many people with a more impressive retail CV than today’s podcast guest, David Walmsley. David was appointed House of Fraser’s chief customer officer in mid-2016 after more than 20 years at retailers such as John Lewis,

2016 was a tough year for globalisation. And this year will be even tougher. People like my guest on the podcast, Claude Grunitzky, have their work cut out for them. Claude is what people call a ‘global storyteller’. A citizen of the world,

It was just over a year ago when Mitch and I decided to set out on a podcasting adventure – and People Tell Richard Stuff was born. I often get asked why we started this. For me it’s all about thought leadership, creating engaging content,

When brands want to know what their customers really think and feel, they call Karen Cooper. Karen is MD of Living Brands, a research-based brand consultancy. Karen’s consultancy brings brands right back to basics,

This week the podcast goes to new depths as I make my way into John Lewis’ bunker called ‘Room Y’ to talk to innovation manager John Vary. Watch the video below, or skip to the bottom for the audio-only version. Through the reception,

Call me old-fashioned, but I’ve always been a programmatic advertising skeptic. However, if anyone’s going to win me over, it’s Andrew Buckman. Andrew is the EMEA MD of the programmatic ad exchange OpenX. Through technological advances and a bit of old...

It all started with a massage – today I’m speaking to Lopo Champalimaud, co-founder and CEO of online beauty booking service Treatwell. Treatwell has experienced explosive growth over the past few years. It’s launched in 11 countries across Europe and ...

Today I headed to Shoreditch to talk to Mark Wilson, co-founder and managing director of digital service design consultancy Wilson Fletcher. If you don’t know them you definitely know their work – Wilson Fletcher has worked on the consumer end of BT Sp...