Russell welcomes to the show, Erin Thorp, author of the book: Inside Out Empathy. Erin is a coach for leaders who struggle with conflict communication and performance during high-stress times. Difficult conversations, whether about adherence to safety guidelines or addressing concerns, become a pathway to improvement and is a fundamental skill to have to lead a team effectively within any environment.

Contact Erin Thorp via LinkedIn: linkedin.com/in/erin-thorp-speaker

Instagram: @elthorp

Podcast: https://podcasts.apple.com/ca/podcast/tactical-empathy/id1721613074

www.erinthorp.ca

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