Bob talks to Mark Smith of Midas of Richmond.  Here is an entrepreneur that gives back to the RVA in the biggest way through blood drives and food banks.  He will give you a free oil change for a blood donation, a state inspection for a food bank donation, and still have his stores as the top performers nationwide (listen to find out just how much revenue this generates).  His staff have the kind of customer service skills that make you want to just hang out there.