Hosts Bob Nolley and Alex Mossa rollout the introductory episode of the Labrador Leadership Podcast.  They discuss the goal of the show is to delivery informative discussions and interviews on simple leadership topics that will help people be the best leader they can be for their businesses, their teams, and for themselves.

In today's episode, they discuss the critical skill of managing expectations.  This includes how to commit to doing something, the importance of committing to when it will be done, and how you will let your customer know that it is done.