It’s what the receiver hears that’s most important..

That seems pretty simple, but if it’s true, why does there seem to be so much miscommunication!  As a manager, how can we make sure our team hears what we mean the way we mean it?

In this episode my guest Samuel Hatton and I talk about:

* How we mislead others without meaning to
* The chorus of negative voices and how that colors everything we hear
* The right things to say
* How to make sure your people heard what we mean

Show Notes:

* I’m not a liar but facebook sure is
* Combat negative self talk with instructions
* 10 ways to say the right thing everytime
* Kurtis Mathews and the San Fransicso Comedy College

Samuel Hatton’s contact information:

* LinkedIn
* Twitter
* Website