The voices in this podcast belong to: Graham Campbell and Alistair Christie. This time round – recorded over Skype – Graham and I discuss: Migrating online help projects from RoboHelp to Madcap Flare How I use twitter and why Graham doesn&rsq

I thought about calling this “the heavy breathing episode” because there’s a lot of puffing and panting in this recording: the puffing from me, the panting from my Italian Spinone, Lottie, as she sprints and I plod up the Pentland hills

ITauthor Podcast #26: Interview with Colin Paterson - Part 1 - What's the difference between a programmer and a software developer? - Why are there so many programming languages? - What's .NET ("dot net")? In the first of two interviews with Technol

In this interview, from Channel 9, April Reagan (a Program Manager at Microsoft) talks about the up-coming Microsoft Help 3. This client-side help system will be use

ITauthor Podcast #25: Tech writer recruitment The voices in this podcast belong to: Graham Campbell and Alistair Christie. This time round, Graham and I discuss the best way of interviewing technical writers. Skills/attributes we mention as being things

ITauthor Podcast #24: Bid writing Tenders, proposals, bids – call them what you will, they’re not the standard output of a technical writer, but if you’re working for a company that wins contracts through a tendering process then you can expect to

I was late leaving work this evening and I was rushing to close down my applications so that I could shut down my laptop. I closed a Word document and immediately pulled the cable to my second monitor. The following error message popped up:

After migrating my blog to Dreamhost, the powerpress plugin appears to be broken.

ITauthor Podcast #23: Release Notes They're a pain to produce, and we often feel like time spent doing the release notes is time wasted, when we could have been writing more important documentation. But I'd argue that release notes are among the most imp