Customer Retention
And Ben Franklin's Advice To The Young Who Want To "Get Rich Quick"
Seeing The World Through The Eyeglasses of the Affluent

Ben Franklin's Advice to the Young... The Secret Way To Get Rich Quick

Customers are just like you... Skeptical... And for good reason.

Reasons Why people leave your business

Counter-Intuitive Referral System

Dan Sullivan’s Referrability Habits

Do what you promise

Making it Easy To Win -- Setting believable expectations:

When And How To Use "Hype" Properly

The Law of Consistency

Show up on time

Let people know you’re not gonna make it.

Money shows up early

Finish what you start

Yoda: Will he finish what he begins?

Don’t leave people hanging

Say Please And Thank You

Preserving Principle: Don’t Lose Money

Admitting Mistakes

Correcting Your Mistakes.

Make you whole, make you satisfied, make you delighted.

Importance of Competence - Easier Ways To Be More Competent Without Changing Your Deliverables

Fastest Ever Way To Create Massive Competence

The Most Expensive Mistake Ever:

Dangers, Consequences, and Costs of Trial And Error

Leveraging Your Discipline

Be Twice As Effective In 72 Days With Virtually No Motivation Or Willpower

The Late Jim Rohn's Formula to Reverse Engineer Discipline And Integrity, even if you don't have any right now.

BJ Fogg "Floss One Tooth"