Performance Matters Podcast

Performance Matters Podcast


Episode #56 | Building the Business Case to Invest in Change Management and Adoption Services

March 19, 2021

Innovation cycles of technology, while exciting, can also be anxiety-inducing when it comes to having to adopt new technology. Shifting employees from one mode of thinking to another without a plan can take a tremendous toll on morale and as a result, on ROI. But when there is a limited budget, how can stakeholders effectively communicate the value of investing in adoption strategies when implementing new technology?



In this week’s episode, Kimberly Kemp, Senior Director of Human Capital Management and Technology Implementation & Adoption, shares her experience for what works when building a business case to executives and decision makers for investing in the technology and ultimately, investing in the people to move to a desired state of mind, behavior, and productivity.