Bob and spoke about his new book, "Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin Donuts." I really enjoyed his book because Bob is quite candid and vulnerable about not only the successes but ALSO his personal mistakes and failings.

What got in his way, early on? Hubris. Bob talks at length about how hubris temporarily impacted him AND the company...and how he recovered from it.