We all have expectations and our customers are no different. Episode 35 is all about building customer service skills that focus on exceeding expectation and increasing the customer experience.
Our customers deserve the very best. The challenge is anticipating and figuring out what it is that our customers wants so that we can meet and exceed those expectations. This can be easier said than done, but with some drive and the knowhow of where to find these skills is the key to success.
Don't try to reinvent the wheel on your quest to customer service greatness. Use the tools that you have at your figure tips. There are books, blogs and of course, the Everyday Property Manager Podcast that can help you gain the needed knowledge.
Your first mission is simple. Click on episode 35 and get started. Be ready to listen and take some notes. You are now on your way to greatness! Now you're ready to make it a great day!
For more great information and skill building check out: www.everydaypropertymanager.com