Engage Customer

Engage Customer


How is traditional customer contact evolving and what does this mean for the customer journey?

June 29, 2022

Hear from some of the industry’s experts as they discuss How traditional customer contact is evolving and what this means for the customer journey?


Joining us for today’s panel, we have Sergio Martin, Global Remote Resolutions Manager at IKEA, Mohamed Mohamed, Global Head of Customer Operations at British Council, David Farris, Director of Worldwide Customer Experience at EA Sports and Manas Bhardwaj, Head of Customer Success at Microsoft!