Creating Disney Magic
Follow Through With Training
January 23, 2024
Most people want to do a good job, but they just fall back into their habits. Key Moments 01:07 Managers need to reinforce good habits in employees. 05:17 Leadership requires empathy and patience.
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to crea
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