Badass Agile

Badass Agile

Badass Conversations - Ardita Karaj Part II - Frameworkless Transformations

July 16, 2019

In the second part of my interview with Artida Karaj, we get specific about the How of frameworkless transformation.   She drops a ton of cool wisdom in this part, including:

  1. Start with leaders.  Without C-Level buy-in, its just talk.

  2. Co-create goals - internal team members and leadership

  3. Create the environment for innovation by creating an outcome culture -  the solution matters less than the results.   Allow collaboration,  decision making, trying and learning, people growth

  4. Allow that this will take time - years, not weeks or months - to mature and expand fully

  5. Create enablers - people who can spread the word

  6. Enforce ‘customer seat at the table’ - the customer is not a LOS, it is the actual customer.

  7. Technology is not a cost centre, it is a partner