In product delivery, there are so many variables and so much unpredictability. What’s the best way to manage all the unknowns?
- “There’s an app for that”. Begin with a standard role definition and simple agreement about how we manage scope. Use the car-owner mechanic or home-owner/contractor analogy to drive the point home
- The technique is based around ‘communicate, estimate, agree, execute” to get started and then when changes happen simply re-communicate, re-estimate, re-prioritize, and keep on rolling.