AFF on AIR Podcast

AFF on AIR Podcast


The Accidental $28 Million Flight Refund – AIR040

July 10, 2020

 

Imagine discovering that your available credit card balance is suddenly over $28 million! That's exactly what happened to AFF moderator JessicaTam recently after Qatar Airways accidentally refunded her in Australian Dollars instead Indonesia Rupiah. JessicaTam joins Matt on this episode to talk about the story that has gone viral over the past week.

Also in this episode, hear the latest frequent flyer news and learn how to take advantage of various airline status matches & challenges currently available.

 

Episode contents:

0:49 - Fortnightly news round-up
10:56 - Interview with JessicaTam
21:45 - Qatar Airways & the botched status match
24:05 - TAP Portugal status match
26:09 - The Qantas "tier accelerator" challenge

 

Links:

AFF on Air Discussion thread - a dedicated AFF thread to discuss the podcast and ask questions
Qatar Airways Passenger Almost Gets $28 million Refund
How Qatar Airways Botched its Status Match Promo
Star Alliance Status Match with TAP Portugal
Upcoming Frequent Flyer Solutions webinar: "The Forgotten Australian Loyalty Programs" (22 July 2020)

 

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

Qantas 747 Joy Flight Tickets on Sale Today
Qantas Extends International Cancellations Well into 2021
Flights Cancelled as NSW, Victoria Border Closes
Queensland Border to Reopen on 10 July, But Not to Victorians
Former Program Partner Slams Qantas Business Rewards
Virgin Australia Happy Hour Sales are Back
Qantas Reopening Domestic Lounges from 1 July 2020
Qantas Brings Back the Booze on Domestic Flights
Qantas Offers Status Credits, Extra Value for Accepting Flight Credits